An automated freight dispatch assistant is an AI system that eliminates manual administrative work in a transport company. Instead of spending hours re-entering data between systems, the dispatcher focuses on what they are truly needed for: client relationships, negotiations, and solving operational problems.
With 3 dispatchers each losing 3 hours daily to manual admin work, that is 9 hours per day, 45 hours per week, over 2,300 hours per year. That is the cost of more than one full-time employee.
What does the AI assistant automate in freight forwarding?
- Automatic order creation from email, online form or phone enquiry
- Status notifications to clients at every key milestone, automatically
- Invoice generation and KSeF submission after order closure, in under 30 seconds
- Daily and weekly reports sent automatically every morning
- Fleet document expiry alerts with 30-day advance notice
How much time do you reclaim with automated freight dispatch?
- Order creation
- Reduced to 30 sec (previously 8 to 12 min). With 20 orders/day: 2.5 hours saved.
- Client status notifications
- Reduced to 0 (previously 2 to 3 min). System sends automatically on every status change.
- Invoice issuance
- Reduced to 0 (previously 5 to 8 min). Automatic invoice with KSeF submission after order closure.
- Total saving per dispatcher
- Average 3 to 4 hours daily, freed for tasks requiring human judgement.
No. Bobi is configured through an admin panel without any programming knowledge. You set rules (e.g. "when order closed → issue invoice") in a graphical interface. No IT department required for deployment.
Yes. Automations in Bobi are enabled module by module. You can start with automatic notifications and invoices, and gradually expand to other areas at your own pace.
Want to find out how many hours per week you are losing to manual work that Bobi can take over automatically? Book a free call and we will calculate it together.
Find out how much you save with Bobi